Who we are
This website is operated by GoodeCounsel LLC, doing business as The Prodigal Parent ("we," "us," or "our"), located at theprodigalparent.org. Tim Goode, LPC is the founder and principal. Questions about this policy may be directed to us at [email protected].
What information we collect
We collect information you provide directly when you:
- Register for a webinar (first name, last name, email address, phone number)
- Purchase a product such as the Companion Workbook (name, email, billing information processed through our payment provider)
- Sign up for our newsletter (first name, email address)
- Complete a coaching intake form (name, contact information, and information relevant to your situation that you choose to share)
- Contact us directly by email
We also collect certain information automatically when you visit our site, including your IP address, browser type, pages visited, and time spent on pages, through cookies and analytics tools.
How we use your information
We use the information we collect to:
- Send you webinar access details and follow-up communications related to your registration
- Fulfill product purchases and deliver digital products
- Send our newsletter and educational content to subscribers
- Communicate with coaching clients about scheduling and session materials
- Improve the website and our products through analytics
- Comply with legal obligations
We do not sell your personal information to third parties. We do not share your information with third parties except as necessary to operate our services (see below).
Third-party services
We use the following third-party platforms to operate our site and services. Each has its own privacy policy governing how your data is handled:
- GoHighLevel (GHL) — website, funnel, and CRM platform used to manage registrations, forms, and email communications
- Payment processor — used to process purchases securely. We do not store your full payment card information on our servers
- Analytics — we use website analytics tools to understand how visitors interact with our site. This may include cookies
Cookies
Our website uses cookies — small text files stored on your device — to support site functionality and analytics. By using our site, you consent to the use of cookies in accordance with this policy. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.
Email communications
If you register for a webinar, purchase a product, or subscribe to our newsletter, you will receive email communications from us. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. Transactional emails related to purchases cannot be opted out of.
A note on coaching and counseling
Tim Goode is a Licensed Professional Counselor (LPC) in South Carolina. Services provided to South Carolina residents may be subject to applicable professional and legal standards governing confidentiality of client information. Coaching services provided to individuals outside South Carolina do not constitute licensed psychotherapy and are governed by this Privacy Policy rather than state licensing requirements. If you have questions about confidentiality in a clinical context, please contact us directly.
Data retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. You may request deletion of your information at any time by contacting us at [email protected].
Your rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our site and services following any changes constitutes your acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact us at [email protected].